Gbets Help Centre – Your Go‑to Guide for Betting in South Africa

Welcome to the Gbets Help hub. Whether you’re brand new or a seasoned punter, this page pulls together the most useful how‑tos, FAQs and tips you’ll need to bet confidently. We keep the language simple, the steps clear, and the advice practical – no jargon, just what works.

Getting Started: Registration and Login

The first hurdle is creating an account. Head to the Gbets website or launch the app, click “Register”, and fill in your name, South African ID number, email and phone. After you submit, you’ll receive a verification code – enter it and you’re in.

Next up is FICA verification. This is a legal requirement that protects you from fraud. Upload a clear photo of your ID and a selfie, then wait for a quick approval (usually under an hour). Once approved, you can log in with your email/phone and password. If you ever forget your password, use the “Forgot?” link – you’ll get a reset code in your inbox or via SMS.

For fast access on the go, enable biometric login in the app settings. Fingerprint or face ID lets you skip typing passwords while keeping your account safe.

Managing Money: Deposits, Withdrawals and FICA

Funding your Gbets account is straightforward. The platform supports bank transfers, EFT, Zapper, and popular mobile wallets like MTN and Vodacom. Choose “Deposit”, pick your method, enter the amount and follow the on‑screen prompts. Most deposits are instant, but bank transfers can take up to 30 minutes. Keep an eye on any minimum or maximum limits displayed before you confirm.

When it’s time to cash out, go to “Withdraw”, select your preferred payout method, and enter the amount. Gbets will double‑check your FICA details before releasing funds, so make sure your ID and bank details are up to date. Withdrawals to bank accounts usually appear within 24‑48 hours; e‑wallets can be faster, often under an hour.

Tip: If you’ve just claimed a bonus, remember the wagering requirements. You must place bets worth a set multiple of the bonus before the money becomes withdrawable. The “My Bonus” section shows exactly what’s left.

Need help with a stuck deposit or a delayed withdrawal? The live chat button in the app connects you to a support rep who can check the status in real time. You can also email support – include your username and transaction ID for a quicker response.

Beyond the basics, the Help centre covers common questions about odds, live betting, and lucky numbers. Use the search bar at the top of the page to type keywords like “free bet”, “bonus code” or “live casino”, and you’ll get a list of articles that walk you through each feature.

Finally, keep your app updated. New versions bring faster load times, better security and sometimes exclusive promo codes. Turn on automatic updates on your phone so you never miss a bump in performance.

Got a question that isn’t answered here? Reach out via the live chat or the contact form. The Gbets support team aims to reply within 30 minutes during business hours. Happy betting!